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Servcies

In China, we provide face to face localized services to our customers.

We are also seeking international and global channel partners

we provide services as below:

Basic Servcies 5*8 hours(from Mon. to Fri. working time) help desk,hotline techinical support.
Onsite installation on required.
Bug fixing.
Free upgrade package provided.
Performace turning & trouble shooting .
Advanced Servcies 7*24 hours(Full time) hotline techinical support.
Onsite installation on required.
Bug fixing.
Free upgrade package provided.
Hardware(voice boards) backup provided.
Performace turning & trouble shooting .
Onesite Servcies Onsite installation.
Onsite performace turning & trouble shooting.
Emergency failure support.
Training Servcies Face to face training for agents.
Face to face training for administrators.
Audio Conference training .
Professional Servcies Architecture consulting for enterprise IT system .
Personalized software development.
Integration of call center system between other IT system .

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